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Mission Statement

North Shore Home Services’ mission is to provide personal homeowners & contractors products and knowledge that fulfill their wants and needs at the right price.  Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers.

History

North Shore Home Services and Energy Savers Ltd was originally established working primarily on the North Shore of Vancouver and the municipality of West Vancouver by local resident Al Ritchie in 1963. Al was active in the community, and served as a West Vancouver Alderman on the West Vancouver City Council. The company primarily cleaned and repaired gutters, roofs, as well as chimneys and furnaces. If your house was built before 1980, you may even see our original company sticker on your furnace in your basement, notifying you of your next service date!
In 1988, Al passed suddenly in Mexico. The company sat dormant for 2 years and then in 1990, Jason Clarke took over. Jason owned the company until 1995 when health reasons made it necessary for him to relocate to Kelowna. A friend of Jason’s, Troy Thompson, took over from him in August 1995 and has owned it since. All three owners were local North Shore residents.

Since 1995 North Shore Home Services (and North Shore Gutters) has grown from just servicing North Vancouver and West Vancouver, to servicing areas in Whistler, Squamish, the Sunshine Coast and through to Langley. Our primary customer base is still from the North Shore, Squamish and Vancouver. With over 12,000 regular customers, North Shore Home Services has grown into the # 1 maintenance service company for gutters, exterior installations and building maintenance.

We have always been proud to provide the best service for our customers in a world where customer service seems to be a thing of the past.

Try us out!  You won’t be disappointed.

Had a job in a sketchy part of town, for a dirty and difficult clean. The people at North Shore were very helpful, the technician did a great job, and we are very happy with the way it all turned out. Everything was handled professionally and skillfully. I'm thrilled with the result. Will happily recommend them to anyone
Daniel Jones
Daniel Jones
19:55 14 Aug 18
Quick response, easy to deal with and quality work. I highly recommend them. They did a great job!
James Palmer
James Palmer
15:05 14 Sep 18
They did a great job for the downpipes replacement, it looks awesome and professional. There were a small issues for one of the downpipes, they came back the next day and changed a new one for me after I called them. The price is reasonable and the material is a great quality, the installers are their own guys, not subcontract. I am happy about my experience.
Mingwei Liu
Mingwei Liu
06:18 09 Jun 18
North Shore has taken care of a great deal of our maintenance and they always do a great job. Service is fantastic and there have never been any issues with them returning if we needed a touch up after a service. Pricing is always fair and scheduling always on point.
Jooles Dub
Jooles Dub
00:42 04 Jul 18
I have been using this service on behalf of our townhouse complex in Burnaby for the past 3 years. Roof cleaning, gutter repair, and other roofline repairs and maintenance have all been done promptly, quickly and carefully. It was worth it to search for this company and this result, as we have been treated poorly by other more local companies. Prices are reasonable despite the extra travel they do to get here. Invoices and responses to requests are always reliable.
Eric Mulholland
Eric Mulholland
16:27 20 Sep 18
I have switched to North Shore Home Services because of the over the top customer service. Everyone from the men who came to do the repairs to the man in charge of customer service was as professional and understanding as is possible. Best of all, they fixed the leak!! I will recommend these people and call them whenever is necessary.
suzetteccc
suzetteccc
22:02 27 Dec 18

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