Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or pictures of your project. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.)
North Shore Home Services use cookies to keep track of advertisements and compile data about site traffic and interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn your cookies off, however, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to North Shore Home Services’ online privacy policy.

Privacy Policy Changes

If we decide to change our privacy policy, we will post changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 06/04/14

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
North Shore Home Services
#37109 – 2032 Lonsdale Ave.
North Vancouver, BC V7M 2K5
info@northshorehomeservices.com
(604) 988-5294
Had a job in a sketchy part of town, for a dirty and difficult clean. The people at North Shore were very helpful, the technician did a great job, and we are very happy with the way it all turned out. Everything was handled professionally and skillfully. I'm thrilled with the result. Will happily recommend them to anyone
Daniel Jones
Daniel Jones
19:55 14 Aug 18
Quick response, easy to deal with and quality work. I highly recommend them. They did a great job!
James Palmer
James Palmer
15:05 14 Sep 18
They did a great job for the downpipes replacement, it looks awesome and professional. There were a small issues for one of the downpipes, they came back the next day and changed a new one for me after I called them. The price is reasonable and the material is a great quality, the installers are their own guys, not subcontract. I am happy about my experience.
Mingwei Liu
Mingwei Liu
06:18 09 Jun 18
North Shore has taken care of a great deal of our maintenance and they always do a great job. Service is fantastic and there have never been any issues with them returning if we needed a touch up after a service. Pricing is always fair and scheduling always on point.
Jooles Dub
Jooles Dub
00:42 04 Jul 18
I have been using this service on behalf of our townhouse complex in Burnaby for the past 3 years. Roof cleaning, gutter repair, and other roofline repairs and maintenance have all been done promptly, quickly and carefully. It was worth it to search for this company and this result, as we have been treated poorly by other more local companies. Prices are reasonable despite the extra travel they do to get here. Invoices and responses to requests are always reliable.
Eric Mulholland
Eric Mulholland
16:27 20 Sep 18
I have switched to North Shore Home Services because of the over the top customer service. Everyone from the men who came to do the repairs to the man in charge of customer service was as professional and understanding as is possible. Best of all, they fixed the leak!! I will recommend these people and call them whenever is necessary.
suzetteccc
suzetteccc
22:02 27 Dec 18

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